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Noticeboard

IMPORTANT - REFERRAL INFORMATION

Since the Cyberattack in mid May, referrals done possibly from the mid to end of April have not been processed . If you are have been waiting for a referral since this time, please contact the surgery and speak to one of the medical secretaries. The surgery has been working to try and locate and process as many of the referrals as possible.

PATIENT ONLINE ACCESS AND ELECTRONIC PRESCRIBING  - Open Mornings

We are holding 'open mornings' for patient online access registrations every morning from 9am to 12 noon between the 19th and 23rd June. If you would like to register for online services to be able to book/cancel appointments, order repeat prescriptions or view your medical records, please come in to the surgery during the open mornings and the NHS England and surgery staff will be pleased to help. If you are having any problems with online access, please also feel free to come in and have a chat to see if we can sort it out! The staff will also give you advice about the Electronic Prescribing Service.

Confidentiality

Blue_Locked_FolderAt Worden Medical Centre we respect your right to privacy and keep all your health information confidential & secure. It is important that the NHS keeps accurate and up to date records about your health and treatment so that those treating you can give you the best possible advice and care. This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved.

You have the right to know what information we hold about you. If you would like to see your records, please contact the Assistant Practice Manager or the Practice Manager. There will be a charge for this service.

Our policy on ‘Sharing and Disclosing Patient Information’ is available should you wish to read it. Information regarding Access to Records and Data Protection are available in the Patient Information Folders situated in the waiting areas.

 

 
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