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Noticeboard

DURING THE ALTERATIONS AT THE SURGERY, THERE MAY BE TIMES WHEN OUR TELEPHONE SYSTEM IS UNAVAILABLE FOR SHORT PERIODS. WE APOLOGISE FOR THE DISRUPTION.

IMPORTANT NOTICE - AS FROM FRIDAY 12TH OCTOBER OUR FAX MACHINE WILL NOT BE AVAILABLE FOR THE FORESEEABLE FUTURE. YOU CAN EMAIL THE SURGERY IF REQUIRED -

CSRCCG.wordensurgery@nhs.net

Thank you.

 

Extended Access Clinics

Please click below for further information and clinic dates

October 2018

November 2018

Appointments

September 2018

In recent years, the demand for appointments in general practice has increased to the point that the service is struggling to cope.

With this in mind we have reviewed our appointment system so that our patients are seen by the right person at the right time.

We have invested time in training our receptionists to become care navigators and they will be asking you for a brief description of why you need an appointment.

This does not mean they will make clinical decisions or decide whether you need an appointment. What they will be doing is sign-posting you to the most appropriate clinician or service for your needs or condition.

We still have a range of GP appointments which can be booked in advance from 24 hours to 31 days head and we also have on the day availability.

Messages can be left for a doctor or nurse, but PLEASE NOTE: these are for leaving information only. If you require to speak to a doctor or nurse, you should book a telephone consultation.

 

If you cannot keep your appointment, please inform the surgery as soon as possible. A self recording cancellation service is available when the surgery is closed, or you can cancel your appointment via the Patient Online Access service.

The attached Appointments Guide explains our appointment system further.

Appointments Guide

Booking Appointments Online

We have a wide range of appointments available to book online such as;

GP Advance Appointments

Nurse Practitioner Appointments

Blood Tests

Smears

Long Term Condition Reviews

Travel Clinic

Ear Syringing

Vit B12 Injections

Contraceptive checks and injections

If you wish to register for online services, please see tab 2 - Patient Online Services for more information

 

 
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