In recent years, the demand for appointments in general practice has increased to the point that the service is struggling to cope.
With this in mind we have reviewed our appointment system so that our patients are seen by the right person at the right time.
We have invested time in training our receptionists to become care navigators and they will be asking you for a brief description of why you need an appointment.
This does not mean they will make clinical decisions or decide whether you need an appointment. What they will be doing is sign-posting you to the most appropriate clinician or service for your needs or condition.
We still have a range of GP appointments which can be booked in advance from 24 to 31 days head and we also have on the day availability.
Messages can be left for a doctor or nurse, but PLEASE NOTE: these are for leaving information only. If you require to speak to a doctor or nurse, you should book a telephone consultation.
If you cannot keep your appointment, please inform the surgery as soon as possible. A self recording cancellation service is available when the surgery is closed, or you can cancel your appointment via the Patient Online Access service.
The attached Appointments Guide explains our appointment system further.
Booking Appointments Online
We have a wide range of appointments available to book online such as;
GP Advance Appointments
Nurse Practitioner Appointments
Long Term Condition Reviews
If you wish to register for online services, please see tab 2 - Patient Online Services for more information